eFive Reboot VPN Server


#1

Hi folks

Two of my eWons are disconnecting from my eFive. Restarting OpenVPN server fixes the issue immediately but then they’ll just drop out again after an hour or two. Any idea why this is happening?

Before

After restarting OpenVPN Server


#2

Can you please create a backup of the ewon using eBuddy, making sure to check “Include Support Files” and send that to me, along with the server logs if possible.
What type of connection do these devices use? Wired or Wireless?