emodem-GSM not found

Ewon Support Ewon Flexy
#1

I was using cosy131 and connect it to my PLC to send FTP file to a server
it has been 1 year with no problem. but suddenly the PLC stop sending the FTP file
in the e-catcher it was showing the cosy131 was online, but i couldn’t connect to the PLC
I try to connect to the webpage dashboard, and the connection was okay
in the log, it was showing that “eppp-The maximum connection time has been exceeded”
i changed the MaxCallDur value and rebooted it, after rebooted it was showing “emodem-GSM network not found” and still cannot connect to the PLC
in the ebuddy it was i could download the backup, i attach the backup file

MOVED TO STAFF NOTE (186 KB)

#3

Hello,

So the MAXCall duration is based in seconds. Your current max call duration is currently set to 60 seconds. The unit has to disconnect from the cellular network every minute.

I advise change the MaxCall to 3600. This will set the call duration to an hour.

-kevin

#4

Hello kevin,

I changed the MaxCall to 3600 and rebooted it, but still, I couldn’t connect to the PLC
in the dashboard log it says “emodem-GSM network not found”
is this problem correlating with my SIM card provider?