ENC: Net Biter - Request to reset a WS200 Netbiter

Ewon Support Ewon Netbiter
#1

Hi,

According to the guidance below, could you help me with a
Netbiter WS200?

I need to make it available in the stock.

Thanks in advance,

Alexandre Gonçalves Rosa

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image002.jpg

IMG_20200227_160047494.jpg
IMG_20200227_160047494.jpg3120×4160 2.3 MB

IMG_20200227_160055394.jpg
IMG_20200227_160055394.jpg4160×3120 2.79 MB

IMG_20200227_160111405.jpg
IMG_20200227_160111405.jpg4160×3120 3.21 MB

#4

Hi Alexandre,

I’ll check with sales and see what I can find out for you.

@us_sales

Can you see if there’s more WS200 Netbiters available?

-Tim

#6

Whoops sorry about that, I think I misread your question. I’ll look into this and see what I can find out for you

#8

Looks like you should be able to do a factory reset here:

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image763×628 124 KB

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image669×650 30.6 KB

#9

Thanks Tim… I will follow this procedure and reset the Netbiter.

Talk to you when I resolve… If I have any doubts, I’ll call you back again.

Thanks,

Alexandre Rosa

Caterpillar: Confidential Green

#10

Hi Alexandre,

You’re welcome, feel free to call us at 312-893-5636 from 8AM - 5PM EST and we should be able to help you out if you run into issues.

-Tim