eWon connected to Internet, but eCatcher do not see him

Dear Support,
I would likt to ask you for help with my problem.
If I connect to eWon Flexy 201 by LAN I can see active internet connecting.
But in eCatcher is still ofline, can you give my eny troubleshooting please?

One thing we’d recommend upgrading to the 13.3 firmware outlined in the post below:

Also does it show that the device has passed the VPN/Talk2M and the Internet Wizards?

Hello, many thanks was helpfull!

You’re welcome!

Let us know if you have any other questions