eWON Cosy inbound connection problem - Cosy 131

Hi everyone,

We got this problem with the inbound connection test, cause the report tells us this:

2023-09-14 09:02:45.4151 TestThread ERROR Could not connect to any VPN server.

The error is “could not connect to any VPN server”, practically an inbound connection problem to the Ewon Cosy…

Can anyone help us with the issue pls…

Thank you very much all.

Here down the last rows of the report:
2023-09-14 09:02:45.4151 TestThread ERROR device.vpn47.talk2m.com:1194: Timeout
2023-09-14 09:02:45.4151 TestThread ERROR device.vpn48.talk2m.com:443: Timeout
2023-09-14 09:02:45.4151 TestThread ERROR device.vpn48.talk2m.com:1194: Timeout
2023-09-14 09:02:45.4151 TestThread ERROR device.vpn49.talk2m.com:443: Timeout
2023-09-14 09:02:45.4151 TestThread ERROR device.vpn49.talk2m.com:1194: Timeout
2023-09-14 09:02:45.4151 TestThread ERROR device.vpn50.talk2m.com:443: Timeout
2023-09-14 09:02:45.4151 TestThread ERROR device.vpn50.talk2m.com:1194: Timeout
2023-09-14 09:02:45.4151 TestThread ERROR device.vpn51.talk2m.com:443: Timeout
2023-09-14 09:02:45.4151 TestThread ERROR device.vpn51.talk2m.com:1194: Timeout
2023-09-14 09:02:45.4151 TestThread ERROR device.vpn52.talk2m.com:443: Timeout
2023-09-14 09:02:45.4151 TestThread ERROR device.vpn52.talk2m.com:1194: Timeout
2023-09-14 09:02:45.4151 TestThread INFO 29 VPN servers tested in 37,83 sec.
2023-09-14 09:02:45.4151 TestThread INFO Servers connected with success:
2023-09-14 09:02:45.4151 TestThread INFO Failed to connect following servers: 16, 24, 25, 26, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52
2023-09-14 09:02:45.4151 TestThread INFO Servers connected with success using UDP:
2023-09-14 09:02:45.4151 TestThread INFO Failed to connect following servers using UDP: 16, 24, 25, 26, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52
2023-09-14 09:02:45.4151 TestThread INFO Servers connected with success using TCP:
2023-09-14 09:02:45.4151 TestThread INFO Failed to connect following servers using TCP: 16, 24, 25, 26, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52
2023-09-14 09:02:45.4151 TestThread INFO 0/29 UDP connections succeeded.
2023-09-14 09:02:45.4151 TestThread INFO 0/29 TCP connections succeeded.
2023-09-14 09:02:45.4151 TestThread ERROR Could not connect to any VPN server.
2023-09-14 09:02:45.5660 MainThread INFO Success - Connection to Internet OK. Your public IP = 197.160.44.74
2023-09-14 09:02:45.5660 MainThread INFO Success - Connection to the Talk2M Access Server successful.
2023-09-14 09:02:45.5710 MainThread INFO Fail - Could not connect to any Talk2M VPN server.

Hi docmao,

It looks like a firewall is probably blocking access to our servers. We recommend allowing connections to *.talk2m.com for ports 443 and 1194 (TCP and UDP). Here is our full documentation: KB-0209-00 - Addresses and ports used by Talk2M