Ewon login help

I am in need of some support with an ewon account. One of our techs setup an account with an ewon but passed on some bad information. I am not able to login to that ewon. Our tech is not able to be reached. Can I get some help on resetting the password?

Hi R_N,

Due to the sensitive information potentially involved with requests of this nature, please submit a ticket to our support portal: https://support.hms-networks.com/

The login was found and corrected. Thank you