Cosy connects to Talk2M initially and maintains connection for several hours then loses the connection and appears as offline in eCatcher.
eWon Cosy 131 S/N: 1649-0489-22
What kind of WAN connection is the Cosy using–Ethernet, Wifi, or cellular?
Additionally, would you be able to take a backup with support files and either attach it here or send it to me in a PM so that I can view the event logs?
The issue was resolved when I put an unmanaged switch in front of the Cozy. I saw that solution in one of the other posts. I’m not sure what the actual root issue is. Does the Coszy have a short Ethernet limit? We have maybe a 100 foot cable that was connected o the Cozy. Now with that cable running to the unmanaged switch and another cable from the switch to the Cozy, I have a reliable Talk2M connection.