How am i able to FACTORY RESET Anybus® Communicator CAN CANopen? it seems it has a boot loader jumper when you remove the front cover, but i found no perecedure or a guid for doing that.
I am not aware of any procedure to factory reset a CAN communicator besides downloading a new configuration from ACM CAN.
Hi @hossein_vz,
I do not believe those jumpers have a purpose on the CAN communicator. You can use the TP firmware manager to download the firmware to the module. The software, firmware files and an instructions PDF are available on the devices Files and docs page. This can be used to rewrite the firmware and should clear any configuration.
Anybus Files and Documentation
If your issue persists I recommend opening a support case on https://support.hms-networks.com/ to review the device for a possible RMA. Please include the Serial number in the request.