Flexy205 - No 4g/LTE Extension Detected

Dear Support,

I’m trying to connect a Flexy205 with a 4G/LTE extension module (FLB3204). When I connect the extension module on the Flexy205 it is not detected and the LEDs on the extension are all red (see picture attached).

I’ve tried to re-insert the extension, update the Flexy205 firmware to latest version but both did not solve the issue. Could the extension module be faulty ?

Let me know your suggestions.

Thanks in advance.


Make sure to power off the Flexy before inserting the extension card.

It is possible that it could be defective. You should create a support case at support.hms-networks.com and send them a backup of the Flexy with the support files so they can look into it.