Hi is there a tool from ewon we can use.
our company have many ewon units, some units have been reused and accidentally messed up.
will appreciate if you can tell me which account name this S/N links to:
2205-0205-21
Many thanks.
-Sheeran
Hi Sheeran,
If you create a ticket in are support portal your local team should to help. you will want to use your company email for the ticket so it is easier for them to verify. If this is a common occurrence with your company you may want to consider upgrading to a pro account so all devices and user access can be managed in a single account.
Here is the link for creating a support ticket.
https://support.hms-networks.com/