FTP sending problem


#1

EWON EW_46267_00_#22 (1110-0008-58) after upgrading FW from 7.0s1 to 10.0s2 gives errors 24907, 24908, 24916 during sending files (1-3kb) by ftp and finally doesn’t send files at all. Before upgrading it worked and gave these faults rarely.
What is the reason? Probably different values in FTP parameters in a config by default? FTPC_SDTO, FTPC_SCTO, TPC_ACTO, FTPC_RDTO ?


#2

Hello,

What is the Ewon device type are you currently using? We alwasy advise to upgrade to the latest firmware as older firmwares can have issues that later firmwares resolve.


#4

Hello Kevin,

I use EWON CD405 EW_46267_00_#22 serial number 1110-0008-58, some days ago it was upgraded from 7.0s1 to 10.0s2 version and now doesn’t send files at all. Log in attach.

I can upgrade it to 11.3s0 but not sure because ewon quite old.


#5

Hello,

Due to the age of the device, it is harder to find common issues with firmware of that serires of device. I would advise updating to the firmware to the hightest possible, and then test the FTP connection again


#6

I upgraded ewon to 11.3s0 but it doesn’t matter. The same: 24907, 24908, 24916… Can you suggest something?


#7

So the DNS Server errors correlate with the main internet connection.

Can you try setting a DNS for the device to use? If the connected network does not have a DNS available, i usually use the google DNS servers

8.8.8.8
8.8.4.4


#8

As I understand DNS settings are used only for Ethernet connection, matter is that ewon uses only modem connection. Anyway I always set in Eth2-WAN/DNS Setup: 8888,8844.


#9

Kevin, there no any dns problem. I wondering why so different behaviors 7.1s0 and 10.0s2, 11.3s0? Can you give me default settings ftp parameters FW ver.7.0s1 such as:
FTPC_SDTO,
FTPC_SCTO,
TPC_ACTO,
FTPC_RDTO ?


#10

Sorry about the delay,

I have to restore a device to 7.0.s1 to get this information.

I am actively looking to get the information you need.