Grund des Neustart: Watchdog im Betrieb (biditr)

[bruno]

hi,

i have a problem with a cosy 131 connected to the internet via WAN.
everything is working fine but the watchdog restarts the cosy every 3 minutes with the log entry

20314 Grund des Neustart: Watchdog im Betrieb (biditr)

(Sorry for German)

What would it like to tell me?
What can i do?

regards bruno

[Tim_hms]

Hi Bruno,

What kind of internet connection are you using 3G/4G/Wifi/Ethernet? Also can you send us a backup.tar file with the support files included from ebuddy?

[bruno]

@Tim_hms

What kind of internet connection are you using 3G/4G/Wifi/Ethernet?

Ethernet.

@Tim_hms

Also can you send us a backup.tar file with the support files included from ebuddy?

yes of course. But only one from the webif because I have only remote access via m2web to the device at the moment.

Backup.etar.gz (23.3 KB)

[Tim_hms]

Hi Bruno,

Sorry, when we get the backup from ebuddy with the support files included, we get some additional debugging tools. I kind of wonder if there’s something on the network that might be killing the connection such as a firewall

[bruno]

@Tim_hms

Sorry, when we get the backup from ebuddy with the support files included, we get some additional debugging tools.

here the MOVED TO STAFF NOTE (174.5 KB)
file from ebuddy

[Tim_hms]

Hi Bruno,

To start, can we update to fw 13.2s1?

General Upgrade and Recovery Guide

NOTE: Read First If you’re on firmware 11.0 or higher you can update your firmware through eBuddy, FTP, or a Recovery. You will need to perform intermediate updates for these. Ex: if you’re on 11.0, you’ll need to go to 12.0 before you can update to 13.0. If your firmware is lower than 11.0 then it is a requirement to do the firmware upgrade through a recovery In order to do any of this, you need to be the “adm” user or a user with these permissions [image] Firmware download link: https://…