I'm connected to the ewon but I can't ping my PLC

Hello,
I cannot ping my PLC located at address 192.168.250.1 even though I am connected to the ewon.

But I can ping the VPN IP

Here’s a troubleshooting guide we have for being unable to reach LAN devices: Unable to Connect to LAN Device

Can you take a look at these possible issues, and also attach a backup with support files so we can look at your device’s configuration?

You can download one from the Ewon’s web interface. On Cosy it’s in Diagnostic → Support Files, while on Flexy you’ll go to Diagnostic → Files Transfer and click “Support files” at the top right.