hi,
i have read a lot of transfering ewon to new account’s. i tried the option i found but non was working.
When i try to connect by name or activation key, i always have the same message:
@ewon:
i loaded the news firmware and software for eBuddy and eCachter and disabled vpn.
how can I solve my problem?
To move a ewon device to a new account you must first delete it from the old account. If this is not possible you will need to contact your distributor or local support team.
https://websupport.ewon.biz/sites/default/files/kb-0206-0-en-talk2m_wizard_fails.pdf
hello,
i have read how to transfer a existing device to a new account. In my case it didn’t work:
at ewon i have the following message:
at eCatcher: Unable to register device ****. It is already registrated on another account.
i stopped vpn, i tried register by name and activation code
i loaded newest firmware to device and softwareversion of eBuddy,eCatcher
The old account is not active anymore, i need the device in a new account. thanks for helping!
