I have two new EC360’s and my production guys threw away the packaging.
I need to recover the access codes and passwords for both.
MAC ID: 003011FD62DA
IMEI: 352024102980012
MAC ID: 003011FD65D6
IMEI: 352024102980061
Hi James,
You would have to create a case at https://support.hms-networks.com for assistance with this. Please include pictures of the label showing the MAC IDs of the devices.