An existing eWON Cosy 131 with M2Web access was replaced. The original Talk2M Activation code was re-used in the new eWON Cosy 131. The new eWON was made available for M2Web access once more. When customer logs into M2Web, they get this message:
(have censored some information)
The error message says: “[device name] does not exist.”
I think this error message somehow refers to the original eWON Cosy 131 that used the previous Talk2M activation code. I am wondering how to get rid of this error message, as the customer is bothered by it greatly.