When I try to connect to my Flexy i get this message. If I sign into ecatcher and connect to the Flexy I can actually connect to the m2web portal. I have more than one ewon. Could this be because I have all the ewons as the same ip address? (192.168.3.150)
Hello,
It sounds like the m2web tunnel could have been broken. I have reset the tunnel please try your connection again.
Deryck
Hey Deryck,
That didn’t work. It still says unavailable.
Just to confirm you can connect to the ewon when connecting though ecatcher?
Would you be able to send me credentials to try the m2web connection myself? You can PM me or simply post it and I will remove it from the post.
Deryck
Hello,
The issue was the device name. The & symbol is not compatible with urls. I have updated the name to be RnD Data logger and you can now connect through m2web.
Best regards,
Deryck
2 Likes
Thanks! I will keep that in mind.