MHI airconwithme cloud connectivity

Hi There,

Yesterday at 21:16 both my MHI Airco went offline. The app (airconwithme) reports AC cloud device has no connectivity. I am able to login to the web interface locally so the interfaces are connected to the wifi network. Cloud service connectivity reports disconnected. I tried to power cycle both airco’s. They come online via wifi but do not connect to the cloud. Is there an outage? How to fix this?


Yesterday Intesis reported experiencing issues with Airconwithme server. It has since been resolved. If you do have further issues your local support team can be created by creating a ticket in are support portal.