After a power fail in the factory, the eWON is not able to connect through MQTT with our broker (AWS). When rerunning the basic script i’m getting the message: operation failed: “MQTT connect”
Before the power failure it was running without any issues.
The IT department told me the port 1883 or 8883 are stillen open. I’m also still able to setup a VPN connection to the eWON with eCatcher. So there is still VPN and a WAN connection. There is also still a connection with the PLC, and values are coming in.
The eWON is connect over the company network with the internet.
If I look into the event logs of the eWON, I get the following message: stdios-device TCP connect failed socket.
I’m running firmware version 14.1S0 on this eWON.
I don’t really know where to start looking. I hoop you can help me with this matter.