Performing a recovery

[Tim_hms]

@anonfbuskoei
Hi Cody,

Can you go here and take a look at the recovery procedure?

General Upgrade and Recovery Guide

NOTE: Read First If you’re on firmware 11.0 or higher you can update your firmware through eBuddy, FTP, or a Recovery. You will need to perform intermediate updates for these. Ex: if you’re on 11.0, you’ll need to go to 12.0 before you can update to 13.0. If your firmware is lower than 11.0 then it is a requirement to do the firmware upgrade through a recovery In order to do any of this, you need to be the “adm” user or a user with these permissions [image] Firmware download link: https://…

Thanks,
-Tim

[Tim_hms]

RMA Issued

Reference number 22563