pla-Queue Full recurring event

Ewon Support Ewon Flexy
#1

In the event log we have a number of pla-Queue Full followed by muting events, and the client reports a number of “null values” when they poll.

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The client polls every 10 seconds, we poll the PLC every 2.5 seconds

Thots?

Thanks!

#2

It’s sounds like it’s filling up because it’s not getting a response. Can you share a backup of the device, with the support files?

#3

Thanks Kyle

Please treat contents as confidential

I appreciate the help!

M

MOVED TO STAFF NOTE (662 KB)

#5

Are you aware that the WAN network connection is disabled? This is probably what’s causing the problem if it’s trying to send an email and can’t.

#7

Hi there

It sends emails correctly. Get them every day. Can’t set wan on as we only have 1 port. Connected to a Client network

Will try setting DNS servers from client

Thanks

Will advise

M

Matthew Fox
832.392.9303