Planner not executing at correct time?

Ewon Support Ewon Flexy
#27

I updated it to 18,000 yesterday and the customer still received an email at 7:00AM today

#28

Credentials are:

You’re welcome to poke around but if it goes offline that will be extremely upsetting.

#30

Hi Tom,

I have logged in and checked over everything and it is configured correctly. I would like to reboot the device but I don’t want to do that at the wrong moment, so could you reboot when you get a chance?

Thanks,
Kyle

#31

I just rebooted the unit. I will keep you posted.

#32

Thank you Tom. Also, a bug has been discovered recently and we received this info:

"It is important you know that we have recently discovered two issues with the 13.2s0PR that we push to get it fixed into the Official version :

  1. The ONDATE uses the UTC time instead of the local time -> related to the above issue. A work-around : Change the “ONDATE” Schedule to match the UTC time.
  2. The OPCUA server does not seem to start over the WAN when you use a static IP at eWON boot."

So if it is still sending at 7:00 AM (5 hours early) you will have to add 5 to the hour so it’s 17 here:

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#33

I changed it to 17 and it’s working now

#34

Topic closed due to inactivity.