RE: Intesis Start Up


Of course! Sorry I couldn’t get to your call earlier.

I’m copying the factory support rep in Spain as well as our new support office in the Boston area.


Not sure if this might be a solution, but I’ve seen on a good number of installs where the Samsung system isn’t set up to accommodate our gateway connection.

Check out the Note on page 8 of the user manual found here:

hey are setup for central control and addressed.

Something that jumps out at me is the way the box pulls in (no config)

The picture below from the manual shows (SM-ACN-BAC)…?

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