Re: Ticket#613395/MBC/FW: Establishing Remote Connection for Pasteurizer Commissioning August 3rd -- has been updated

Copying in Kyle from EWON Support.

Kyle, can you answer Jaons Question?

Jason, can you try a gateway format to match 10.27.143.89

Goodnature

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Trevor,

I’m not exactly sure what you are trying to do here. You don’t want to use a subnet that matches the VPN network as that will cause a conflict. The Ewon needs a separate LAN network that will be for the machines. The WAN network will supply the internet connection. If you can’t use DHCP on the WAN, make sure to set the gateway (looks like 10.15.3.1) and use a public DNS server (like 8.8.8.8 or 1.1.1.1). You have access to the Ewon’s settings, right?

Kyle

I just noticed in the picture above that the LAN is set to the 10.15.3.0/24 subnet. If the WAN is using that same subnet, that needs to be changed.