Reboot reason: Watchdog in process (timer)

Ewon Support
#1

I had two reboots about 6 hrs appart on Friday on one of my eWon. The log shows : Reboot reason: Watchdog in process (timer). What could be the issue?

Thanks

#2

Hello,

Do you have a Script running on the unit? If so, are you utilizing a Timer on it?

Can you provide a back up with support files so that I can review the unit logs?

#4

No timer in the script, see below:

ONALARM “WaterLevel”,“GOTO Action”
ONALARM “HighLevelAlarm”, “GOTO Action”
HighLevelRelay1@ = 1
HighLevelRelay2@ = 1
END
Action:
IF (ALSTAT"WaterLevel" = 2) OR (ALSTAT"HighLevelAlarm" = 2) OR (ALSTAT"WaterLevel" = 3) OR (ALSTAT"HighLevelAlarm" = 3) Then
HighLevelRelay1@ = 0
HighLevelRelay2@ = 0
ELSE
HighLevelRelay1@ = 1
HighLevelRelay2@ = 1
Endif
End

MOVED TO STAFF NOTE (199 KB)

#6

Hello,

If you connect via ethernet does the wathdog error still occur?

This issue could be related to the cell connection.

#7

I dont have that option. Can use cell connection only. I have checked other ewons with cell connection in my pool but cant find another one with the same issue. Could it be an tag alarm delay issue?

#8

Just noticed 2 more reboots over the weekendimage

#11

Can you disable the alarm delay, and see if the issue still occurs?

#12

Hello,

Is this issue still ocurring? Did you disable the alarm on the unit?

#13

Thanks for the followup. I checked the logs and it has not been seen since the last time. I dont have the option to change much at this time. My only option is to put in different logic and bypassing the eWon add on card and script.