Routed VLANs not accessible through COSY 131

Ewon Support eWON Cosy
,
#1

I have a Cosy 131 (IP 192.168.1.6) connected to a Layer 3 switch (192.168.1.1) and all my components on the 192.168.1.x are reachable. My Layer 3 switch is routing VLANs of other machines connected to my Layer 3 switch (subnets are VLAN10 is 192.168.10.x, VLAN 20 is 192.168.20.x, VLAN 30 is 192.168.30.x, etc.) I cannot PING or access of these subnets from the Cosy even though my Layer 3 switch is routing. I am not a network expert, but can I get a thorough explanation on how (or if) I can access these other subnets from my management VLAN1 of subnet 192.168.1.x? Support previously told me to modify the CFG file and it bricked the Ewon and the customer sent it back to me.

Thank you.

#2

The PC does not know the route to take to get to these VLANs. You have to add a route on the remote PC (running eCatcher).

For example, to reach VLAN10 you would do:

route add 192.168.10.0 mask 255.255.255.0 192.168.1.6 (where 192.168.1.6 is your Ewon’s LAN IP address)

#3

OK. Where do I add this?

#4

You are adding a route to your Windows routing table so you would use the cmd prompt.

#5

Thank you!

#6

You’re welcome!