@anonjcugnpxa
Trying to connect a cosy 131 to the WAN
Did not receive anything
Hi Dave,
Here’s the link to download the new firmware
https://websupport.ewon.biz/support/product/manual-firmware-update/manual-firmware-download
I just need you to set the pcode to “21”, set the revision to “13_0s0” and set the filename compliant section to “eBuddy” and hit the download button.
Then take the downloaded file and go into your C/ drive and go into the Program Files (x86) folder, then the eBuddy folder, and then paste the ebu file into the firmware folder.
After this we just need to go onto ebuddy and hit the update button on the ewon and select the firmware version 13.0 s0.
Thanks,
Tim
Firmware updated
When you’re running the internet connection wizard, is it still saying that there is a conflict between the LAN and the WAN or is there a new issue that it’s showing?
Yes
Can you go to this section and right click on your local connection and go to properties and go down to the IPV4 section and then go to the properties of that and check what the IP address being used is? Then after that do the same thing with your internet connection?
Hello,
Just wanted to see if this is still an issue before I close this ticket.
-Tim
Still working on it
Hi Dave,
Just wanted to check in and see if you were able to get this device set up?
-Tim
Still having problems, but I think the problem is there internet.
Are you using a 4G/3G/Wifi or Ethernet connection?
I still do not have this device working. The customer upgraded the connection
Can you please call me
Thank You
Dave Boyd
Hoekstra Controls & Automation
Hi Dave,
Can you give me a time on Monday that you’ll be available for us to call you again?
Thanks,
Tim
No need. I had someone else help me get it working.