I have a customer who bought an eWON Cosy 141 starter kit a while back. He is trying to get it working but he doesn’t know any of the Talk2M account info. One of their last controls guys, who no longer work there, tried using it and changed the account details. Is there a way to recover the account / username and password?
Hi Bill,
Has the customer created a ticket on are support portal? We would need as much information on the device that the customer has.
https://support.hms-networks.com/hc/en-us
They have not. I will ask them to do that. Thank You