Talk2M issue HTTP direct connection “ failed “ VPN connection time out

Ewon Support
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#1

Hi All
I am having issues getting the Ewon cosy131 setup and operating.
I am setting using a static IP address
I pass the Internet connection step and make it to the Talk2M test and configuration step.

The WAN connection passes but then I get failed results on the HTTP direct connection

Firmware 21.2s7

IMG_9567
IMG_95671920×2560 468 KB

#2

Sorry the model number was incorrect
Ewon Cosy + Ethernet

#3

REDACTED FOR SECURITY

#5

The HTTP direct connection error is due to the device not able to communicate to the Internet.

Can you supply a backup with support files of the issue? This can be done with eBuddy while connected to the device.

-Kevin