Unable to access Viewon from smartphone. "access error: site or page Not found"

Hi i have created project on ViewOn and exported to one of eWon Flexi,
i am able to connect eWon flexi with Ecatcher, but while trying to access the ViewOn link from smartphone i am geeting error " server Error: Site or Page Not found when trying to obtain/us/viewon/mov001.shtm"

I would recommend creating a case at support.hms-networks.com for this issue.