Unable to build proxy - m2web - VNC - ewon 2005cd

Ewon Support
#1

Hi,

I’m trying to access some VNC devices via m2web. Devices are available via eCatcher and VNC client, but receive ‘unable to build proxy’ at m2web. The eWon is a 11 year old 2005cd. Is there any limitation or a setup that can fix this problem?

(We have many other eWon (Cosy) in our pool where VNC over m2web are working fine.

#2

Hi Jens,

This could have been an issue with the CD’s connection to m2web. Normally the system detects this and fixes the issue. A reboot can also help resolve issues like this.

Deryck

#4

Hi,

Reboot and review of most settings were tried without any luck. We decided to change the eWon to a new Cosy. This solved the problem. Do you have any idea why?

#5

With out at least seeing the logs of the CD it is hard to say. If the devices that were not working were VNC/RDP devices it is seems most likely like an issue with the connection with the m2web servers but it is hard to say what.

Deryck