Unstable connexion


Backup.etar.gz (21.8 KB)

My ewon disconnects/connects from T2M all the time.
Photo in appendix and support file.
Thank’s in adavanced for yor help.

Hello,

Unfortunately the eCatcher logs doe not provide much insight on what is occurring with the devices connection.

I would suggest creating a ticket on our Support page. You will be able to work closely with a local support agent diagnose the issue.

https://support.hms-networks.com/