USB to CAN v2 cannot pick default device after Win 10 upgrade

kyle_HMS · June 7, 2019, 8:44pm

@anonoprkadng

Recommend un-installing all old VCI drivers and then rebooting
Do clean install of VCI V4 from https://www.ixxat.com/support/file-and-documents-download/drivers/vci-v4-driver
If still having trouble you may need to disable secure boot in BIOS

anonoprkadng · June 10, 2019, 2:23pm

Good morning,

My issue is resolve.

thanks

anonoprkadng · June 7, 2019, 9:05pm

Hi Kyle,

I did uninstall all the older version of VCI and after restarting my computer I install 4.0.848.

I still don’t see the window where we can choose the default USB to CAN II check box.

I included a print screen from my computer.

It is the OEM program that we use with the HW USB to CAN II and now it show an error about CAN.DLL.

Thank you

anonoprkadng · June 7, 2019, 9:59pm

Hi Kyle,

There is a note in the installation file of our program:

Watch out Important Note!

I also install VCI 2.20 and now I get a new error message when I try to connect with our program DiaSys 2.70.

They ask me to go in control panel and pick HW has Default.

I included a new screenshot.

Thanks