VPN ECl tunnel is not working

Ewon Support
#1

I’m in west Africa Liberia since oct 5, my VPN ECl tunnel is not working and I don know what really happening to the connection so for this reason I really need help :person_facepalming::person_facepalming::person_facepalming::person_facepalming::person_facepalming::person_facepalming:

VPN Tunnel Error when trying to connect
#2

Which device do you have?

What do you mean by VPN ECI tunnel?