My IT department is pretty restrictive. They will not let us use UDP for eCatcher, I know that there is a way to force an eWON to tcp (which IT allows).
Is there any way to do this in eCatcher?
@anon5585
This is possible in eCatcher at the login screen.
1) Launch eCatcher, and click on the blue hyperlink named Settings
2) Next, click the modify button in the Connection & Proxy Settings
3) Select the TCP option (3rd option down) and then click OK
Navigate back to the login screen by clicking back and you should be all set.