Hello Tech Support Team.
Dan Schroeder with Bull Moose Tube Co has a Cosy and is experiencing some issues. Generally he is able to connect to his Cosy via eCatcher, but when he tries to connect to his AB PLC with Logix 5000, it is very slow to connect and often
the connection to the PLC times out. He is asking what troubleshooting we can do to improve the connection. He provided me with logs from his Cosy and the log from eCatcher. (attached)
I looked at the events.txt file and I see a bunch of events occurring every 5-seconds.
1586187778;“06/04/2020 15:42:58”;“pla-Switch monitoring (counters fix here)”;"";0;1073762010
1586187778;“06/04/2020 15:42:58”;“pla-Switch monitoring (counters fix here)”;"";0;1073762010
1586187783;“06/04/2020 15:43:03”;“pla-Switch monitoring (counters fix here)”;"";0;1073762010
1586187783;“06/04/2020 15:43:03”;“pla-Switch monitoring (counters fix here)”;"";0;1073762010
1586187788;“06/04/2020 15:43:08”;“pla-Switch monitoring (counters fix here)”;"";0;1073762010
1586187788;“06/04/2020 15:43:08”;“pla-Switch monitoring (counters fix here)”;"";0;1073762010
Can you provide some advice about what might be causing this? Could this be the reason that the connection to the PLC is so slow?
Feel free to reach out to Dan directly if you have any questions or if you have some things for him to try. Please keep Jeff Labash and myself on CC so we can learn from this.
Thanks!