Hello
I reached out to our development team and asked for a update.
I also asked for any additional tests to perform. As soon as i recieve an update, I will update this thread.
Hello TJ,
They are still testing this issue and investigating the root cause .
They did not give me any further infomration for testing on our end.
I just looked at case and for some reason it was closed and the Solution is not solved.
Hello TJ,
My apologies. That was a duplicated ticket that was created for this issue. I closed, as the investigation is occurring on an older ticket. I closed the duplicate ticket as they closed the escaltion on that ticket, because it was a duplicate.
Kevin,
Do you have an update on this ticket? Was this ever resolved by Verizon or Ewon?
Hello TJ,
I have not recieved any updates since last month. I reached out again, and hope to have an answer regarding this the timeout issues.
Kevin,
Do we have an update on this yet?
I have not recieved any updates as this has been pushed to R&D for testing. I will reach out to my colleagues again to see if there is any progress.
Topic closed due to inactivity.
Kevin,
I am looking to see if this has ever got fixed?
When I try to access this ticket it stated that it could not be opened try again.
We have a customer that is needing to use the Ewon to get them internet access to devices
This has been no response since June of last year.
Best regards
T.J. Trueblood