Losing time on power loss

[kyle_HMS]

@anonvukxwncg
Hi James,

Here are instructions for making a backup and including the logs/support files:

Backup eWON with eBuddy and Include Support Files

@anonwjyipmfd Hi Aaron, To take a backup you will first download eBuddy at http://cdn.ewon.biz/software/eBuddy/eBuddySetup.exe Connect to the device through eCatcher or connect your laptop to a LAN port on the eWON. Open eBuddy Highlight the device you want to backup Click Backup/Restore Check “Include Support Files” and Next Enter the eWON credentials and Next Choose a location to save and it will download the backup file Reply to this email with back up file attached For more info on the…

Thanks,

Kyle

[system]

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