Transfer 2005CD MPI to a new account



i have read how to transfer a existing device to a new account. In my case it didn’t work:

at ewon i have the following message:

at eCatcher: Unable to register device ****. It is already registrated on another account.

i stopped vpn, i tried register by name and activation code
i loaded newest firmware to device and softwareversion of eBuddy,eCatcher

The old account is not active anymore, i need the device in a new account. thanks for helping!


A post was merged into an existing topic: Insert a 2005CD MPI in a new pool, the old is not existing anymore